Privacy Policy

Last Updated: October 26, 2026

Solvanid ("we," "us," or "our") operates https://solvanid.shop. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, or contact us.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect:

• Contact information: Name, email address, telephone number, billing address, and shipping address.

• Order information: Products purchased, order history, transaction details, and delivery information.

• Payment information: Payment details necessary to process transactions. Payments are handled through Shopify and applicable payment providers; we do not intentionally store full payment card numbers or card security codes on our own systems.

• Device and usage information: IP address, browser type, device information, pages viewed, and interactions with our website.

• Customer service communications: Information you provide when contacting us about an order, return, refund, or other inquiry.

2. How We Use Your Information

We use personal information to:

• Process and fulfill orders and payments.

• Arrange shipping and provide order updates and tracking information.

• Handle returns, exchanges, refunds, and customer service requests.

• Maintain, troubleshoot, and improve our website and shopping experience.

• Detect, investigate, and prevent fraud, security incidents, and unauthorized transactions.

• Comply with applicable legal, tax, accounting, and regulatory obligations.

• Send marketing communications where permitted by law and, where required, with your consent.

3. Shopify and Third-Party Service Providers

Our store is hosted on Shopify. Shopify processes personal information in connection with hosting, checkout, payment processing, security, and other services that support our store.

We may share relevant information with service providers, including payment processors, shipping and fulfillment providers, customer support tools, website analytics providers, and fraud prevention services, when necessary to operate our business.

These providers may process information in countries other than your own. Their handling of personal information is subject to applicable laws and their relevant privacy terms.

We do not sell personal information for money. Where applicable law treats certain advertising or analytics activities as a sale, sharing, or targeted advertising, we will provide the required disclosures and opt-out choices.

4. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate the store, remember preferences, maintain shopping cart functionality, understand website traffic, and support advertising where applicable.

You can manage cookies through your browser settings and, where available, our cookie preference tools. Disabling certain cookies may affect some website functions.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations. Retention periods vary depending on the type of information and applicable law.

6. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, receive a copy of certain information, withdraw consent, or object to or restrict certain processing.

You may also opt out of marketing emails by using the unsubscribe link in the message. This will not prevent us from sending essential transactional communications, such as order confirmations.

To exercise applicable privacy rights, contact lyriceoin5385@outlook.com. We may need to verify your identity before processing a request.

If you are located in the European Economic Area or the United Kingdom, you may also have the right to lodge a complaint with your local data protection authority.

7. Children's Privacy

Our store is not intended for children who are not legally permitted to make purchases or use the website independently under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Your information may be processed or stored in countries other than the country where you live. Where required by law, appropriate safeguards will be used for international transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal obligations. The revised version will be posted on this page with an updated revision date.

11. Contact Us

For privacy-related questions or requests, contact:

Store: Solvanid
Website: https://solvanid.shop
Email: lyriceoin5385@outlook.com