Shipping Policy

Last Updated: October 26, 2026

Thank you for shopping with Solvanid. This Shipping Policy explains our order processing, delivery estimates, tracking, and shipping-related procedures.

1. Order Processing

After your order is placed and payment is confirmed, we will begin processing it for fulfillment.

Processing times may vary depending on product availability, order volume, and verification requirements. Orders are not necessarily dispatched immediately after purchase.

2. Estimated Delivery Time

Our estimated delivery time is 20–30 business days.

This is an estimate rather than a guaranteed delivery date. Actual delivery times may vary depending on the destination, carrier, customs clearance, weather, holidays, and other logistical circumstances.

Business days generally exclude weekends and public holidays. Please allow additional time during peak shopping periods or unexpected shipping disruptions.

3. Shipping Destinations and Charges

Available shipping destinations and applicable shipping charges will be displayed at checkout, where supported.

We only accept orders for destinations where shipping is available. Shipping fees, if any, will be shown before you complete your purchase.

4. Order Tracking

When tracking information is available, we will provide it by email or through the applicable order status page.

Please note that tracking information may take some time to appear after a shipping label is created or a carrier receives the package.

5. Customs, Duties, and Import Taxes

International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless explicitly stated otherwise at checkout or required by law, these charges are not included in the product price or shipping fee.

Customers are responsible for applicable import charges where legally permitted. Customs inspections may also extend delivery times.

6. Shipping Delays

Delivery may be affected by carrier disruptions, severe weather, customs inspections, incorrect addresses, public holidays, or other circumstances beyond our reasonable control.

If you believe your order has been delayed, please contact us with your order number. We will make reasonable efforts to help you obtain an update.

If an order cannot be delivered within a reasonable period, we will work with you toward an appropriate resolution in accordance with applicable law.

7. Incorrect Shipping Information

Please verify your shipping address and contact details before placing an order.

If you discover an error, contact us as soon as possible. We will attempt to update the address before dispatch, but changes cannot be guaranteed after an order has been shipped.

8. Lost, Missing, or Damaged Packages

If tracking indicates delivery but you have not received your package, please check with household members, your building's delivery area, or the carrier where appropriate, then contact us for assistance.

For packages that arrive damaged or appear to be lost in transit, contact lyriceoin5385@outlook.com with your order number and any relevant tracking information. We will investigate and determine an appropriate resolution under our policies and applicable law.

9. Returns and Refunds

Eligible orders qualify for free returns and exchanges within 30 days of delivery. Please refer to our Return and Refund Policy for eligibility requirements and instructions.

10. Contact Us

For shipping questions or order updates, contact:

Store: Solvanid
Website: https://solvanid.shop
Email: lyriceoin5385@outlook.com